FAQ

Q: Are you the factory?

A: Yes, we are the factory. We are a professional manufacturer of pet grooming equipment, with our factory located in Zhongshan, Guangdong.

 

Q:What materials are used in this pet bathtub?
A: All of our bathtub will be made of 304 stainless steel, sturdy and durable.

 

Q:What are the difference between you and others factory’s bathtub?
A: Every one of our bathtubs is finished by hand: all corners are roll-edged and polished, making them safe for every groomer.

 

Q:What’s your MOQ and lead time?
A: MOQ 5 pcs, lead time 25-30 work days; bulk orders 35-40 days.

 

Q: Is there a discount for bulk orders?
A: Yes, the unit price decreases with larger quantity;

 

Q: What shipping terms do you offer?
A: FOB, CIF, DAP—choose what suits you.

 

Q: Can I visit your factory?
A: Yes, any time—airport pickup provided.

 

Q: What’s your warranty?
A: One year warranty for quality issue.

 

Q: How do you handle after-sales issues?
A: 24/7 response, free spare parts + video guide within warranty.

 

Q: Can you add our logo?
A: Yes, share your logo and preferred placement, MOQ 50 pcs.

 

Q: Can you do OEM/ODM?
A: Yes, we provide both OEM and ODM – MOQ and timeline depend on complexity.

 

Q: How can I get a quotation?
A: Send us your QTY+Logo requirements, leave your information we will quote you with in 24 hours.